Your privacy

• Require written consent before requesting or releasing your dental clinical record except where required by law.
• Provide you with access to your personal information on request without due delay. This access might be an inspection of your dental records at the time of appointment, by special access or by copying of information at other times.
• Not charge you for requesting this information. However, fees may be incurred for a consultation, written summary or copies of information if required.
• Take reasonable steps to protect this information from misuse or loss and from unauthorised access, modification or disclosure.
• Train our staff to ensure these principles are respected at all times.
• Sign agreements with all staff to abide by this policy as a condition of employment.
• Take reasonable steps at all times to keep accurate and complete records.
• Respond to a request to alter our records accordingly if any of the information is inaccurate.